Shipping Policy

At FAK Aura Care, we are committed to delivering your orders safely and efficiently across Pakistan.


1. Delivery Areas

We currently ship to all major cities and regions within Pakistan through trusted courier partners.

Delivery availability may vary for remote locations.


2. Order Processing Time

Orders are typically processed within:

 
1–3 Business Days
 

Orders placed on weekends or public holidays will be processed on the next working day.


3. Delivery Time

Estimated delivery times:

LocationDelivery Time
Major Cities2–5 Business Days
Other Areas3–7 Business Days

Delivery times are estimates and may vary due to weather conditions, courier delays, or public holidays.


4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment confirmation.

FAK Aura Care may offer:

  • Free Shipping on selected promotions
  • Free Shipping above a specified order value
  • Special delivery offers from time to time

5. Order Tracking

Once your order has been dispatched, you may receive tracking information via:

  • SMS
  • WhatsApp
  • Email

Tracking availability depends on the courier service used.


6. Delivery Attempts

If the courier is unable to deliver your order:

  • Additional delivery attempts may be made.
  • The courier may contact you directly.
  • Failure to receive the package may result in the order being returned.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

FAK Aura Care is not responsible for delays or delivery issues resulting from incorrect addresses or contact details provided by the customer.


8. Damaged Packages

If your package appears damaged upon delivery:

  1. Inspect the package before accepting it.
  2. Take photographs of any visible damage.
  3. Contact us immediately.

Claims for damaged shipments should be reported within 48 hours of delivery.


9. Delays Beyond Our Control

While we strive to deliver orders on time, delays may occur due to:

  • Weather conditions
  • Public holidays
  • Courier service disruptions
  • Natural disasters
  • Government restrictions

FAK Aura Care is not liable for delays caused by circumstances beyond our reasonable control.


10. Contact Information

For shipping-related inquiries, please contact:

FAK Aura Care

📧 Email: faiza123@email.com

📱 WhatsApp: +92 345 7243552

🌐 Website: [Your Website URL]


Thank you for choosing FAK Aura Care. We appreciate your trust and strive to deliver every order with care and professionalism.

About FAK Aura Care

FAK Aura Care – Where Luxury Meets Self-Care

Welcome to FAK Aura Care, a premium Pakistani beauty and fragrance brand dedicated to enhancing confidence, elegance, and personal well-being through high-quality hair care and perfume products.

At FAK Aura Care, we believe that self-care is more than a routine—it is an expression of personality, confidence, and individuality. Our mission is to provide carefully crafted products that help people look, feel, and smell their best every day.