Privacy Policy

At FAK Aura Care, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase our products.

By using our website, you agree to the practices described in this Privacy Policy.


Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device information

  • Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
  • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
  • Order information
  • Examples of Personal Information collected: name, billing address, shipping address, and payment information (including credit card numbers, email address, and phone number.
  • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  • Source of collection: collected from you.
  • Customer support information
  • Examples of Personal Information collected:
  • Purpose of collection: to provide customer support.
  • Source of collection: collected from you.

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Lawful basis

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

  • Your consent;
  • The performance of the contract between you and the Site;
  • Compliance with our legal obligations;
  • To protect your vital interests;
  • To perform a task carried out in the public interest;
  • For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.


Payment Security

FAK Aura Care does not store sensitive payment information such as debit card or credit card details on our servers.

Payments are processed through secure and trusted payment providers.


Cookies Necessary for the Functioning of the Store

NameFunction
_abUsed in connection with access to admin.
_secure_session_idUsed in connection with navigation through a storefront.
cartUsed in connection with shopping cart.
cart_sigUsed in connection with checkout.
cart_tsUsed in connection with checkout.
checkout_tokenUsed in connection with checkout.
secretUsed in connection with checkout.
secure_customer_sigUsed in connection with customer login.
storefront_digestUsed in connection with customer login.

Information Sharing

We may share information only when necessary with:

Delivery Partners

For order fulfillment and shipping.

Service Providers

For website hosting, payment processing, and technical support.

Legal Authorities

When required by applicable laws of Pakistan.


Data Protection

We take reasonable technical and organizational measures to protect your information from:

  • Unauthorized access
  • Loss or theft
  • Misuse
  • Disclosure

While we strive to protect your data, no online transmission can be guaranteed to be 100% secure.


Your Rights

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Update your details
  • Request deletion of your information where legally permitted

To make such requests, please contact us using the details below.


Third-Party Links

Our website may contain links to third-party websites.

FAK Aura Care is not responsible for the privacy practices or content of external websites.


Children’s Privacy

Our products and services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children.


Changes to This Policy

FAK Aura Care reserves the right to update this Privacy Policy at any time.

Any changes will be posted on this page with the updated revision date.


Contact Information

For privacy-related questions or concerns, please contact:

FAK Aura Care

Email: faiza123@email.com

WhatsApp: +92 345 7243552

Website: https://yourwebsite.com

Rahim Yar Khan, 64200, Pakistan

About FAK Aura Care

FAK Aura Care – Where Luxury Meets Self-Care

Welcome to FAK Aura Care, a premium Pakistani beauty and fragrance brand dedicated to enhancing confidence, elegance, and personal well-being through high-quality hair care and perfume products.

At FAK Aura Care, we believe that self-care is more than a routine—it is an expression of personality, confidence, and individuality. Our mission is to provide carefully crafted products that help people look, feel, and smell their best every day.